This website is owned and operated by PT. G-Commerce Digital Asia and these Terms of Use apply to visitors and users of Mapemall.com. The term “We” refers to Mapemall.com, the provider of this website and “you” as a user who accepts these Terms of Use. If you do not agree to these Terms of Use, please refrain from using this website.

Data Integrity

You hereby state that all information, data and other details you have submitted to Mapemall.com are true, accurate, current and complete. You are responsible for updating and correcting the information you have provided on this website.

Privacy Policy

You agree that all information and personal data you have submitted to Mapemall.com through the website, email, telephone and other forms of communication may be collected, stored and processed in accordance with our Privacy Policy. We have the right to change or update the Privacy Policy at any time and publish the updated version on the website.

License and Access to Website

Mapemall.com and all content provided on the website is the property of PT. G-Commerce Digital Asia and its licensors or content providers, and under the protection of copyright, trademark and the law of the Republic of Indonesia and other applicable domestic and foreign rules and regulations. Mapemall.com grants you a limited license to access and make personal use of Mapemall.com. Unless stated otherwise, you have permission to access, copy, download and print content provided on the website for personal and non-commercial use, as long as you do not change or remove any copyrights, trademarks or ownership information in the content. Mapemall.com and its licensors or content providers reserve the rights to all content provided on the website, including intellectual property rights, and provide this content by a license that can be revoked at any time in accordance with Mapemall.com.

Mapemall.com strictly prohibits any misuse of content provided on the website, including, but not limited to: any downloading, copying or other use of content to compete with Mapemall.com. or to benefit other vendors or third parties; all unauthorized caching and linking to the website or illegal framing of content available on the website; all changes, distribution, deployment, execution, broadcast, publication, uploading, licensing, manipulation, transfer or sale, or derivative work creation, from all content, products or services available on the website that you do not have the right to use. All uploads, transmission or deployment of materials containing software viruses or computer codes, files or programs designed to disrupt, interfere with or restrict computer use; the use of hardware or software to intercept, or extract information ( i.e. system data or personal information ) from the website, including, but not limited to, the use of scraping or any data extraction methods, robots, spiders or similar tools; or any actions forcing or may force an overload or unreasonable or disproportion usage or damage which interrupts the operation of Mapemall.com. infrastructure is prohibited. Mapemall.com. reserves the right to reject or cancel membership, to ban any party from the website and prohibit website use for any reason, and limit or restrict you from accessing the website at any time without notice. Mapemall.com. does not guarantee or claim that any content used on the website does not violate the rights of any third parties with no affiliation to Mapemall.com. The termination of access or use will not put aside or affect any other rights or relief of Mapemall.com., under the law or in equity.


Unless stated in these Terms of Use or by the applicable law, Mapemall.com. does not make any statements, representations, warranties or guarantees and offers no other conditions, express or implied, about any matter, including, but not limited to, the merchantability, suitability, fitness for any specific use or purpose, or non-infringement of Mapemall.com. membership, for all content and all products or services available through Mapemall.com. as well as implied guarantees from a course of performance or dealing. In certain areas, the law does not permit the disclaimer of guarantees, so the above disclaimer is limited to the extent that the law permits. You may use this website at your own risk. We reserve the right to limit or revoke your access to the whole website, or some features, or some parts, at any time. Mapemall.com does not guarantee that there will not be any interruptions while accessing the website; that the website is safe; or free of viruses; or the accuracy, truth, punctuality, benefit, reliability, completeness and correctness of the information provided by the website. Should you download content from this website, be sure it is your own decision and that you understand the risk. You hold responsibility for any damage to your computer system or any loss of data caused by downloaded content.

Limited Liability

The providers of products and services available on Mapemall.com. are independent contractors and not agents or employees of Mapemall.com. Mapemall.com. is not liable for any actions, errors, negligence, omissions, statements, representations, warranties, breaches or violations of these providers, or any personal injuries, death, property damage, or other damages, or any resulting costs. You fully understand, acknowledge and agree that you assume full responsibility for your use of this website and / or Mapemall.com. membership, communications with any third parties and the purchase and use of the products and services available from Mapemall.com. You fully acknowledge, understand and agree that all information you send or receive during your membership and/or use of this website is not completely secure and may be intercepted by unauthorized parties. You fully acknowledge, understand and agree that you assume full responsibility of the consequences and risks of using this website, which is made available at no charge. You fully understand, acknowledge and agree that, as far as the law permits, including, but not limited to, consumer rights protection, Mapemall.com. or its licensors, distributors or third-party content providers do not assume any responsibility or liability for consequential or any other damages caused by or related to:

  1. This website, or other websites or resources you have accessed through links from this website
  2. Any action we take or fail to take, as a result of communications you send to us
  3. Your membership of Mapemall.com, including any termination or cancellation of items such as, but not limited to, your membership and any referral credit program
  4. Any products or services made available or purchased from this website, including any losses, damage or injuries arising from the use of using such products or services
  5. Any delay and/or inability to use this website or any information, products and services available from the website
  6. Any modification, omission or removal of any content submitted or posted to this website
  7. Any use of this website, either based on contract, error, legal liability or any other means, even if Mapemall.com has been informed of the possibility of any damages, is the sole responsibility of the user to evaluate the accuracy, completeness or usefulness of any opinion, advice, suggestion or any other content available through this website or linked site or any related resources

This disclaimer applies, without limitation, to any damages or injuries arising from failure of performance, error, omission, interruption, removal, defect, operation or transmission tardiness, computer virus, file corruption, communications failure, system or system outage, personal loss or theft, destruction, illegal or unauthorized access, modification, data usage and all form of loss. You specifically acknowledge and agree that Mapemall.com, or its licensors, distributor or third party content providers shall not be liable for any defamatory, offensive or illegal conduct of any user of this website. You and Mapemall.com agree that the cause of any action arising from or related to this website must be commenced within one ( 1 ) year after the cause of action occurred, or the cause of the action is permanently banned. Because certain jurisdictions do not allow limitations on the length of any implied warranty, exclusions or limitations of liability for damage as a result of an incident, all or part of the above restrictions can be limited to the extent the law permits.


You will indemnify and release Mapemall.com from and against any and all fines, penalties, liabilities, losses and other forms of damage of any kind whatsoever, including attorneys’ and experts’ fees incurred by Mapemall.com and any related parties, and must defend Mapemall.com and any related parties against any and all claims arising from:

  1. Your violation of the Terms of Use
  2. Your misconduct or commission of fraud or negligence, or
  3. Your violation of the rights of any third party.

Mapemall.com. will control the defense of any claim to which this indemnity may apply, and in any event, you must not resolve any claim without the prior written consent of Mapemall.

Electronic Communications

When you use the website or send emails to Mapemall.com, you are communicating with Mapemall.com electronically. You agree that all agreements, notices, disclosure, and other means of communications sent to you electronically are legally valid as written communications. All notices from Mapemall.com are deemed to have been delivered and received by the consumer when sent to the email address you provide to the website.

Password Protected Website Access

Access to parts of the website which are protected by passwords is limited to authorized users only. You are responsible for protecting your login details, including your password. You agree that you are responsible for any and all statements made, and for acts and omissions that occur through the use of your login details. If you have any reason to suspect your login details have been misused or stolen, please inform Mapemall.com immediately. Mapemall.com will assume that any communications we receive from your email or other communication tools related to you or your login account on the website, have been made by you unless we receive notice stating otherwise.

Trademarks and Copyrights

The trademarks, logos and service marks ( brands ) displayed on the website are the property of Mapemall.com, or its licensors or content providers, or other parties. You and any others acting on your behalf are prohibited from using the brands for any purpose, including, but not limited to, use as meta tags on other websites without the written permission of Mapemall.com or other third parties that may own the brands. You may not use framing techniques or technology to enclose any content on the website without the prior written consent of Mapemall.com. Furthermore, you cannot take advantage of the website's content in the meta tags or by using "hidden text" techniques without the express written consent of Mapemall.com. All and any content, including software programs, available on or through the site are protected by copyright, trademark and the other applicable laws and regulations of Republic of Indonesia and other countries.

Intellectual Property Right Infringement Claims

Mapemall.com respects the intellectual property rights of others, and we ask our users to do the same. You are hereby informed that Mapemall.com has adopted and implemented the policy of terminating users, in the appropriate circumstances, who commit copyright infringements. Mapemall.com may, in certain circumstances and at its discretion, disable and/or terminate your account and/or the membership of users who may be infringing the intellectual property rights of third parties.

Continuity of Terms After Agreement Ends

Provided it does not conflict with any provisions contained in these Terms of Use, or any applicable general legal principles, any provision of these Terms of Use will continue to impose an obligation on any party after the expiry of these Terms of Use.

Force Majeure

Mapemall.com is free from fulfilling these Terms of Use, in a part or as a whole, as a result of an event or series of events caused by:

  1. Weather conditions or other acts of nature
  2. Acts of war, terrorism, insurrection, riots, civil disturbance or uprising
  3. Quarantines or embargoes
  4. Strikes, or
  5. Other causes beyond the control of Mapemall.com

In the case such events should occur, Mapemall.com may temporarily be unable to deliver the goods you have purchased, you will begiven the option to delay delivery or cancel the purchase and receive a refund.

Terms of Use Modification and Alteration

You acknowledge and agree that Mapemall.com can, according to its own policies, modify, add or eliminate part of these Terms of Use at any time and in any manner by posting the revised Terms of Use to the website. You may not change or modify these Terms of Service under any circumstances. You are responsible for periodically checking any changes we make to these Terms of Use. Due to your continued use of this site after any changes to the Terms of Use are made indicates that you have accepted the changes.


You may not assign these terms & conditions ( or any rights, benefits or obligations ) by operation of the law, or otherwise, without the prior written consent of Mapemall.com, which may be withheld at Mapemall.com’s discretion. Any attempted assignment that does not comply with these Terms of Use or Terms of Service shall be null and void. Mapemall.com may assign these Terms of Use, in whole or in part, to any third party at its discretion.

Additional Information
  • Products which are not eligible with COD payment:

    1. MAP & SOGO Gift Voucher
    2. Lingerie that includes bras, panties and shapewear for woman and boxers, shorts for man
    3. All products that are in the category of jewelry/accessories (Bracelets, earrings, charms, rings, necklaces, brooches)
    4. Beauty Products that include Cosmetics & Perfumery
    5. Any other products and brands which have specific terms & conditions clearly stated at product description
    6. COD is also not eligible for total purchase that exceeds IDR 2 Million and in certain areas
How to contact us

If you have any questions or comments about this Privacy Policy or if you would like us to update the information we have about you or your preferences, please contact us by email at hello@mapemall.com or call us at 1500-627 or come to our office at Sahid Sudirman Center 36th Floor, Jl. Jend. Sudirman Kav.86. Jakarta - 10220